The future of work & HRM

Artificial intelligence (AI) for work & HRM

AI, the beating heart of tomorrow, touches every HR department. Self-learning systems analyse, connect, and create anything imaginable. This presents opportunities as well as threats. How do we prepare for this technological revolution that demands new skills and a proactive approach to ethics and safety?

Quantified workplace

Thanks to advancements in IoT and sensor technology, as well as the proliferation of mobile devices and wearable tech, companies can now easily access nearly limitless amounts of data about the activity, health, and wellbeing of their employees. This information can be used to identify trends and make adjustments that will make employees happier, healthier, and more productive.

New skills

To succeed in the workplace of the future, people will have to redefine their roles and learn new skills. And the most important 21st century skills to have are critical thinking, creativity, communication, problem solving, and technology literacy. Lifelong learning will become a growing priority, giving rise to a new education model – Learning-as-a-Service (LaaS).

Workforce management

Companies are increasingly turning management tasks like recruitment, job interviews, and staff training over to AI. Advanced technology is also used to quantify employee performance, while VR/AR enable remote conferencing and training. The manager of the future is more of a role model who provides feedback and encourages his staff to work on their personal development.

The future workplace

Emerging technologies are completely transforming the workplace and old hierarchies are finally given the boot. Flexible, open office spaces are increasingly replacing fixed offices of the past. And as the benefits of remote work become evident, virtual offices will grow in popularity as well. We’ll have VR remote teams, use online brainstorming boards, and more people will become digital nomads.

Gig economy

Driven by the changing nature of the job market and the rise of online platforms, more and more people are choosing short-term gigs over long-term employment. The gig economy offers clients access to a broader and deeper talent pool, while simultaneously offering the talent provider opportunities all over the world that best match his or her expertise.

The future of recruitment

Companies are increasingly shifting towards connected, intelligent recruitment based on AI assessments. This can greatly reduce the time it takes to fill job vacancies and lead to more socio-economic diversity. This sector is also increasingly making use of video interviews that may be enhanced with facial recognition and micro-expression analysis tech to make predictions on how the candidate will perform.

Ethics

In many ways, people are no longer separate from technology. It is, therefore, important to keep an eye on the moral side of technological developments, consider the implications for the world of tomorrow, and ensure we take important ethical considerations into account. We need to determine our boundaries and voice our opinions about how people and machines should work together.

Future leaderschip

The future of work requires a new type of manager, who challenges the status quo and is willing to abandon entrenched ‘best practices’. There will be a move to flatter hierarchies as millennials are great team players and see traditional hierarchies as outdated. The managers of the future will offer employees opportunities to develop new skills and explore new positions.

Organisation of the future

The organisation of the future is hyper connected. It closely monitors new developments and collaborates with start-ups, scientists, and universities. It uses smart algorithms to analyse the world and employs a flexible workforce capable of rapidly developing new education concepts. The organisation of the future requires accessible, inspiring leaders who are not afraid to veer off the beaten track.